How do I become a member?
Head to the Club page, choose your level of membership and register your details. Once complete, you will receive an email confirmation. Your pack will be sent in the post from March 2021.
How do I renew my membership?
Head to the Club page, log into your membership account, return to the club page and choose your level of membership. Once complete, you will receive an email confirmation. Your pack will be sent in the post from March 2021.
How long does a membership last?
Memberships are effective from the date of purchase until 31 December 2021.
What types of memberships are there?
There are five levels of membership and these are outlined on the Club page. Prices and benefits detailed are not negotiable.
What happens if I don’t take up all the benefits offered?
Unused member privileges or benefits do not carry over to another year and will be forfeited.
I’m a platinum member, when/how do I take my hot lap?
Once our ride days are locked in, Platinum members will be able to select their location preference from the selection in their members portal, and all you need to do from there is turn up! 1 week prior to your chosen ride day, you will receive an email detailing the time of your ride.
What if I don’t live in Australia or NZ?
Members living outside of Australia or New Zealand wishing to purchase a membership need to email firstname.lastname@example.org to discuss additional postage costs before purchase.
I haven’t received my pack yet. What should I do?
Please contact the team via email email@example.com. Erebus Motorsport are not responsible for any missing deliveries to nominated addresses. It is recommended you provide an address where deliveries can be accepted during business hours.
How do I book my pit tour?
To register for a Pit Tour, please log into the members portal, and register your preferred event you would like to take your tour. Pit tours will be offered at every round throughout 2021 and members are allowed to select one event throughout the season. We urge you to secure your pit tour as soon as possible to avoid missing out as spaces are limited.
What day/time will my pit tour take place?
If you are successful in securing a pit tour, you will be notified the date and time via email the week of the event. Please note tours are not available on all days at all events. Please assemble at the rear of the Erebus Motorsport pit garage 5 minutes prior to the commencement of your tour. For street tracks, specific meeting points will be arranged and advised via email. Appropriate clothing and closed-toe shows must be worn. Erebus Motorsport staff reserve the right to refuse entry or remove anyone for the pit garage at any time.
Am I allowed to bring a guest?
Members are unable to bring guests with them for their pit tour and meet and greet; although members are entitled to bring one (1) guest to our member’s night at Erebus HQ. All members under the age of 16 must be accompanied by an adult at all times.
Am I allowed to take photos/video during my pit tour?
The use of mobile phones, cameras or any filming devices during the tour is only allowed if approved by a team member. We reserve the right to delete any photos or video footage of any restricted areas of the garage, vehicles, transporter or facilities.
How do I gain access to the Erebus Motorsport Club Facebook page?
Members can use the link provided in your welcome email, or by searching “Erebus Motorsport Club” on Facebook. Ask to join the group and one of our team members will accept your shortly. Members with names not matching their member profile will not be accepted.
I’m a platinum member, how do I receive discounted tickets for Supercars events?
Platinum members will be able to request discounted tickets by using the link provided in the members portal. Ticket requests are due no later than one month prior to the event. Discounts will vary and prices advertised are not negotiable.
When can I meet Will or Brodie?
Members will be able to meet the drivers at the member’s night at Erebus HQ. Or during the exclusive Q&A nights pre event.
What date is the member’s night at Erebus HQ?
Details of the Members Night at Erebus HQ will be advised via email.
How do I redeem my merchandise discount?
Your member’s discount code can be found in your welcome email. Discounts can be redeemed by entering the discount code at our online store and by showing your keyring prior to purchase at the team store on event days. The discount code is valid on the recommended retail price of all official Erebus Motorsport merchandise and cannot be used in conjunction with any other offers. The discount code is intended for members only and misuse of the code may result in removal from the membership program.
How do I change my details?
To change your email, address, phone number or any personal details, please email firstname.lastname@example.org.
I have forgotten my login, what do I do?
Please email email@example.com and the team will be able to reset your password.